In the hospitality industry, background checks are essential.

Redstar Backgrounds offers pre-employment screening and background checks for hotels, motels, and other hospitality companies in San Antonio, Austin, Corpus Christi, and the surrounding areas. This article will outline the reasons hotels should conduct background screening.

Why Conduct Hotel Candidate Background Checks?

Though many hotel chains and hospitality companies conduct background checks on all their applicants, this practice isn’t yet required by law.

It can, however, save your hotel time and money—and help to safeguard your reputation.

Hotels, after all, grapple with frequent turnover. Employees often move from one location to another, making hiring the right people a near-constant battle.

In an industry where people are paramount, and guest protection is especially vital, hotel managers would do well to invest in background screening. A simple pre-screening solution, in fact, will reduce the risk of negligent hiring lawsuits and poor hiring decisions in general.

So, consider investing in background screening services from a trusted provider like Redstar Backgrounds. We’ll make sure your candidates and staff have top-notch employer references, honest resumes, and that they pass both state and local criminal searches.

Benefits of Pre-Screening Texas Hospitality Workers

From your front-desk staff to your housekeepers, hotels must pre-screen their employees. In addition to discouraging untrustworthy applicants from applying in the first place (and helping hotels save on training and turnover), the benefits of hospitality background checks include:

• Preventing violence against guests and other staff.
• Lowering the risk of employee theft and embezzlement.
• Improving the overall guest experience (and driving repeat business as a result).

By conducting background checks, hotel managers will have full access to candidates’ credit reports, driving history, and academic transcripts—as well as their criminal record if applicable. This will help the hiring manager gain a detailed understanding of each candidate’s character, history, and past behaviors.

Put simply, this important practice will help strengthen your hotel’s reputation and financial standing, and teach you to make better hiring decisions across the board. Please note that criminal convictions will be reported no matter the timeframe, while non-convictions will appear on the candidate’s record for seven years (unless the individual has had their record expunged).

Background Screening for Hotels in San Antonio, Austin, and Corpus Christi

16.78 million people were employed in the hospitality industry in 2019. Employees at hotels and other lodging companies have job requirements that require the utmost sensitivity and trust.

This is where our background screening services come in. For your peace of mind—before your team members start handling money, entering guests’ rooms, and representing the hotel to others—we urge you to start screening your staff. From verifying applicants’ credentials to checking their criminal history, we’ve got you covered.

The process is easy. During the application process, the candidate will be asked to consent to pre-employment background screening—and we’ll take care of the rest. Any offers you make for a job at your hotel will then be contingent on whether the applicant has passed their check. The candidate may be asked to consent to drug screening as well (both before they’re hired and periodically on the job).

Does this make sense? We hope so, and we invite you to discuss any red flags that come up with the candidate directly. You’ll want to use your discretion, of course, but they just might have a reasonable explanation for their past behavior. Bonus points if they admit to a minor wrongdoing directly, without any prompting.

Ultimately, the idea is to build trust, strengthen your hotel’s reputation, and protect your people. With that, if you’re ready to start investing in background screening at your hotel, simply contact us for details. You can also follow Redstar Backgrounds on Facebook, Twitter, and LinkedIn for more information.